Customer satisfaction is the root of every business's success. One such way of increasing customer support is by ensuring your business is available 24x7 and on all platforms. Nowadays, most businesse

Are you confused about how a WhatsApp Business API can benefit your business? Well, you've come to the right place. Gallabox is a collaborative conversational tool that empowers businesses' world arou

Successful organizations understand the importance of having excellent customer engagement and support. While there are different ways that organizations can engage with the customers, WhatsApp Busine

WhatsApp's business tool is becoming a popular business tool because of its versatility. It is evident that the tool is one of the best digital communication tools and renders excellent customer suppo

Many businesses struggle to convert because they don't know which lead is sales-ready and which lead requires more nurturing. This is an important learning as it will help the marketing team get the r

A business that does not manage their customer conversations efficiently will not be able to find success. Managing customer conversations and understanding the journeys of customers has become a chal

It is important to understand that customer service agents spend a huge amount of time drafting the same customer service responses to various customers. This effort can be streamlined with the use of

In the current time, small businesses need to use all the available sales and marketing avenues to ensure success in the market. One of the fastest growing platforms that businesses can choose is What

With its increasing popularity and versatility, WhatsApp Business has become a mainstay in today's market. Both the compact WhatsApp Business app and its big brother, the WhatsApp Business API, provid

In the current digital age, increasing customer experiences has become one of the main goals for business growth. Therefore, some businesses tend to spend more on improving customer experiences and ma

No matter what era or domain, businesses that satisfy their customer needs efficiently will achieve better success in the market. We can clearly see that customer satisfaction is a critical component

We live in a time where most companies are taking the digital leap. We can also see sectors, like B2B, that have traditionally invested a small portion into digital channels favor complete digital tra

With the global D2C e-commerce market on the rise, a growing number of businesses are seeing the benefits of cutting out middlemen and engaging with consumers directly. The move to D2C has rapidly ris

WhatsApp has been constantly increasing its service offering for businesses since it started WhatsApp Business on 2018. As a platform that offers huge benefits for both small and large businesses, eac

No other sector has been hit as hard as the Real Estate sector during last year. We can clearly see that COVID has had a superior impact on the real estate industry, which is highly dependent on its c

In today's world, more and more wealth management companies have started to use technology and digital tools to gain an advantage in the field. Even though digital transformation presents a few challe